Franke machines join with the Internet of Things

Franke Coffee Systems’ range of state-of-the-art automatic coffee machines will be on display at Internorga 2016, to be held at Messe in Hamburg, Germany, from 11-16 March. As a coffee machine manufacturer, Franke Coffee Systems has always had a reputation for driving technological advances. The Internet of Things means connecting devices to data networks. The ability to view and monitor the operating and process data from a coffee machine remotely creates untold opportunities for customer groups such as restaurant/bakery chains and roasters. A user-friendly dashboard helps them keep track of their company's entire coffee operations via the web or a smartphone. Sales figures can be accessed in real time, specific sales promotions or price adjustments can be made or cleanliness and hygiene can be monitored for quality control. Operators of multiple locations can use the consumption data to optimise their flow of goods. If a roaster provides a customer with a coffee machine, they can use a barcode on the packs of their coffee to ensure that the coffee machine will only prepare specialities once the code on his beans has been scanned. This also enables him to keep a constant eye on freshness and formulation. The roaster can see exactly how to optimise its volume planning for each customer, spot faults at a customer's premises and monitor coffee quality all the way to the cup. A chain store with a large number of machines can plan its operational staff with maximum efficiency thanks to a real-time overview of sales patterns offered by Franke’s machines. It's never been easier to stay close to events and customers and make individual offers. Thanks to a customer-specific notification system (SMS, email), suppliers can even respond to current events within minutes. What's more, a wide variety of payment systems can be centrally managed and prices can be adjusted. State-of-the-art coffee machines like the new Franke A800, new technologies such as the “clever coffee solutions” connectivity system and the turnkey POS concept by adpad for retail. To see this technology in action, visit Franke Coffee Systems at Internorga – hall B2EG, stand 213.