Starbucks appoints new leadership positions


Effective 28 June 2021, Starbucks Corporation has revealed three leadership promotions in line with the company’s goals and business strategy for growth.

John Culver has been promoted to Chief Operating Officer and Group President of North America, Michael Conway has been promoted to Group President of International and Channel Development and Michelle Burns has been promoted to Executive Vice President of Global Coffee, Tea and Coca.

“As we plan for the 2022 fiscal year and beyond, Starbucks is fortunate to have a deep, talented and diverse team of senior executives we are able to tap to help lead us forward,” says Kevin Johnson, President and Chief Executive Officer of Starbucks.

“These appointments support our Growth at Scale agenda to bring about predictable, sustainable growth for the long-term, as well as our commitments to being a People Positive and Planet Positive company. I want to congratulate John, Michael and Michelle on their promotions and look forward to continuing to work with them closely.”

Culver has been with Starbucks since 2002, leading Starbucks International for the past 15 years. Under his leadership, Starbucks International has grown to encompass 15,000 retail stores and 800,000 points of presence in stores outside of Starbucks.

Conway joined Starbucks in 2013 as Lead Channel Development for all retail stores across the United States and Canada. In his new role, he will now oversee retail businesses across all international markets, and will lead the Channel Business Development sector that includes the Global Coffee Alliance with Nestlé.

Burns has been part of Starbucks for more than 26 years. Her new appointment recognizes the role coffee plays in Starbucks’ Plant and People Positive goals, and will be crucial to achieving these goals within the coffee supply chain.

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